Trust

Safety

Swap is designed to reduce risk through verification, protected payment flow and better evidence capture during a transaction.

Core protections

Safety on Swap is built around a few practical product layers.

  • Identity and verification signals
  • Escrow-backed payment handling
  • Order-state visibility from payment to release
  • In-app communication for evidence and support review

Shared responsibility

Even with platform protections, buyers and sellers should still verify item condition, confirm handoff details carefully and act quickly during the inspection window.

Need something specific?

Reach out if you need product, support or policy clarification.